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Questions

Frequently asked

17 of the things people ask us most, answered properly. If yours isn't here, ask anyway - there's no such thing as a daft question about a road like this one.

Before you book

What level of riding experience is required?

It depends which tour, and there is a version of this trip for almost everyone:

  • True North: all skill levels. Whether you ride every weekend or have never sat on a bike, you will enjoy it. Riders who want more power can upgrade to an XR150, and anyone who would rather not ride can go pillion with an easy rider.
  • Private tours: built around your group, so the riding is pitched at whatever level you are at.
  • Enduro and dirt bikes: normally for well-experienced, skilled riders. This is the one with a real entry requirement.
  • 4x4: no bike at all. The same route, the same stops, from the comfort of a rugged vehicle with a local driver - good for families, groups, and anyone who would rather leave the driving to us.

If you are not sure where you fit, get in touch. We would rather talk it through and find something that works for your ability and experience than have you guess.

See the bikes and the easy riders
What's included in the tour price?

Typically motorbike rental (unless you bring your own), fuel, accommodation, meals as specified in the itinerary, a knowledgeable guide, a support vehicle where applicable, entrance fees to attractions, and basic riding gear (a certified helmet, gloves). Check the specific tour details for the full list of inclusions.

Why should I choose Flipside over other loop companies?

We started the Ha Giang Loop. More than a decade on we are still the ones out there finding the new roads, the swimming holes and the viewpoints nobody else has got to yet - and then watching the other companies turn up at them a season later. Being copied is flattering. Being ahead is the point.

The rest of it is quality, character and connection. We're not the cheapest, but we are the most intentional: small groups, safety first, real experiences, and a laid-back but respectful vibe. No rowdy party crowds or selfie-stick stampedes - just curious, open-minded travellers of all ages, here for the ride, the culture and the story. We build our trips for people who want adventure with meaning. If that sounds like you, we'll get along just fine.

Can I cancel my booking?

Plans change and we understand.

View our cancellation policy
When is the best time to do the Ha Giang Loop?

There is no bad time, but the seasons are genuinely different:

  • September to November: the best balance. Clear skies, the rice terraces turning gold, and dry roads. October is the busiest and the hardest to get a bed in, so book early.
  • December to February: cold and often beautifully clear. The passes can drop close to freezing overnight, so bring layers.
  • March to April: quieter, greener and cheaper, with showers building towards the end.
  • May to August: the wet season, heaviest in July and August. The scenery is at its most dramatic and the rain often comes in short afternoon bursts, but the roads are slippery and landslides are a real thing.

One thing the forecast will not tell you: the passes are nothing like the city. Ha Giang can be 22 degrees while Ma Pi Leng is sitting in fog and wind at eight, and one side of a mountain can be in drizzle while the other is clear. Pack for both.

Do I need travel insurance?

Highly recommended, but not compulsory. If you do take it out, make sure it covers riding a motorbike - a lot of standard travel policies quietly exclude it, or only cover you if you hold a licence valid for the bike, so read that section properly before you buy rather than after. If you are riding pillion with an easy rider, check that passengers are covered too.

See what's required for each tour

Packing and luggage

What should I pack for a motorbike tour?

We'll send a detailed packing list when you book, but the essentials are:

  • Riding gear suited to the weather (jacket, pants, boots)
  • Comfortable clothing for off-bike activities
  • Sunscreen, sunglasses and a hat
  • Personal toiletries
  • Any medication you need
  • A camera for the memories
  • A sense of adventure

Not essential, but worth throwing in: swimwear. There are waterfalls and swimming holes on the route, and in warmer weather you will want it.

Where can I leave my big bag?

On site at the Flipside Villa. We have secure storage there, plus a safe for valuables, so you only take what you need on the bike and the rest is waiting for you when you get back.

About the villa

Money, signal and food

Should I tip my easy rider?

Only if you want to. It is not expected, it is not built into the price, and nobody on our crew will think less of a trip that ends without one.

That said, people often do, because after three or four days on the back of a bike your easy rider stops being a driver and starts being the reason the trip was what it was. If you feel like it, hand it over at the end rather than along the way, and there is no right amount.

Are there ATMs on the loop?

In Ha Giang city, yes. Out on the loop they are scarce, and most homestays, roadside cafes and little shops take cash only. Draw what you need before you leave Ha Giang, and bring a second card - Vietnamese ATMs do occasionally keep one.

Is there phone signal and wifi?

In the towns you stop in, yes - enough for messages, maps and a call. Viettel has the best coverage up here by some distance, so a Viettel SIM or eSIM is worth having over the alternatives. On the passes it comes and goes, and around Ma Pi Leng it disappears for a few kilometres at a time. Download your maps offline before you set off and treat the quiet stretches as part of the appeal.

Will the food upset my stomach?

It is a fair question and the honest answer is that it is about where you eat, not what. We have been using the same homestays and roadside kitchens for years, we know the families who cook in them, and we have personally eaten everything we put in front of you. That is the whole reason we do not hand the catering to whoever is cheapest on the day. Meals are included and home-cooked, and the water you are given to drink is bottled or filtered.

On the road

What are your safety requirements?

Safety is non-negotiable for us. We started the Ha Giang Loop and have been leading tours through these mountains for over a decade - long enough to know exactly what these roads demand:

  • Every rider's ability is assessed before departure with a real competence test, not just a conversation.
  • Every helmet we provide is ECE or DOT certified.
  • Every bike gets a 15-point mechanical check each morning before we leave, and again on return.

Adventure, done carefully.

What distances are covered on the tour?

It varies with the tour's difficulty and terrain. Beginner-friendly tours cover shorter distances, around 100-150 km a day, while intermediate and advanced tours might range from 150-250 km or more. We balance riding time with breaks for sightseeing, meals and rest, so it stays comfortable and enjoyable.

What happens if I break down on the tour?

Our tours are well-planned, with contingencies for breakdowns. We have a support vehicle (or arrangements with local mechanics) that can handle repairs or provide a replacement bike if needed. Your safety and enjoyment come first, so we'll get you back on the road as quickly as possible.

Where you stay

Can you tell us more about the itinerary and accommodation?

We keep the itinerary flexible on purpose. We'll give you a general overview, but Ha Giang is remote and conditions change quickly, so we adapt routes and stops to suit the weather, the group and the road. We've been running this loop for more than a decade and know it better than anyone, and we choose clean, comfortable, character-filled homestays and guesthouses with local connections and home-cooked meals. Don't expect a glam hotel; these are roadside places we've personally vetted, and we've built the relationships that make them special, so we don't disclose the names before the ride. You'll get a well-crafted, experience-rich adventure without the tourist traps.

What types of accommodation will we stay in?

These terms get confusing, especially in rural Vietnam where the lines blur. Here's a quick glossary of what you'll hear about in Ha Giang:

  • Homestay: usually a family-run home where you stay in a private or shared room - more about cultural connection, with home-cooked meals and basic amenities.
  • Guesthouse: a small, often family-run lodging with private rooms and a bit more privacy - like a mini hotel: simple, functional and affordable.
  • Hostel: budget backpacker digs, often basic and crowded in rural areas, usually lacking the character and local connection we aim for. We won't put you up at a hostel.
  • Hotel: more standardised service with private rooms and daily cleaning, but in Ha Giang hotels tend to be basic rather than luxury.
  • Villa: a larger standalone property with more space and communal areas. Our Flipside Villa has dorms and private rooms, a pool, jacuzzi and garden - more of a social hub than a hotel.

Bottom line: we mix the best of these during your trip - clean, character-filled, locally owned places that add to the adventure.

Still not sure about something?

Ask us